Sr Director, Territory Operations

Location:

TX, US

Company: AmeriGas Propane, Inc.

Remote Options:

Requisition Number: 24769

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Job Summary

This position will be posted from 9/17/24 to 10/1/24.

The Senior Director, Territory Operations leads multiple regions for retail operations with accountability for safety, customer experience, financial performance and expenses, achievement of KPIs, operational efficiencies, team and asset management. The Senior Director, Territory Operations leads region teams to meet operational and financial metrics, create best practices and/or solutions to work more efficiently, and drive collaboration cross functionally so that teams can deliver propane safely, on-time, and effectively to our customers each day. Develops and builds high performing teams that demonstrate UGI’s core values and behaviors while achieving operational and financial targets.

Key Characteristics

Proven success in leading teams to meet operational and financial performance KPIs in large organizations with dispersed teams.
Passion for developing high performing teams and fostering an accountability culture throughout the organization.
Ability to review KPIs and data to determine underlying trends, understand root cause, and drive strategic actions to resolve problems in fast-paced environments of continuous change.
Demonstrated ability to lead and execute safety programs and environments in operations.

Duties and Responsibilities

Safety Management

Drives a culture of performance and accountability by leading multiple regional retail operations teams to achieve targets on safety management, customer experience, operational performance efficiencies, team development, and financial performance.
Directs teams to meet financial and operational performance KPIs and ensures profitable operations and adherence to company standards.
Partners with operations and cross functional teams to understand operational challenges, identifies root causes, and creates solutions to help improve processes and execution of safe propane delivery to customers.
Reviews data and trends regarding operational processes, execution, and customer feedback to aggregate more efficient ways of working that aid in improving customer service.
Understands company short- and long-term goals; develops actions towards achievement and motivates staff on execution of action plans.
Develops team capabilities by providing effective coaching and training for professional and personal growth.
Creates strong work experiences for teams at all levels focusing on engagement, morale, and retention strategies.

Knowledge, Skills and Abilities

Demonstrated leadership in achieving operational and financial performance targets, while also enhancing team effectiveness and collaboration.
Ability to analyze business reports, contracts, agreements of service; interpret performance metrics, and create solutions for enhanced performance.
Ability to motivate teams towards common goals and build high performing teams that deliver results.
Strong understanding of safety requirements in DOT, FMCSA, and regulated environments.

Education and Experience

High school diploma required; college degree strongly preferred.
10+ years in a management position required; multi-unit experience preferred.
Proficiency in Microsoft Office products required.
Valid driver’s license required.

Working Conditions

While performing the duties of this job, the employee is regularly exposed to hazardous or caustic chemicals and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and flammable materials. The employee will be working in both office and external work environments.

AmeriGas is an Equal Opportunity and Affirmative Action Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

The pay for this position ranges from $162,000.00 to $200,000.00, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation includes eligibility to earn a performance-based bonus or commissions on completed sales.

This is the Company’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.