CES - Inside Sales Manager

Location:

Rocklin, CA, US, 95765

Workplace Environment: Hybrid

Company: AmeriGas Propane, Inc.

Requisition Number: 28689

Ideal candidate to be located out of Rocklin, CA office, but open to candidates in Cleveland, OH or Charlotte, NC office as this position will be hybrid.

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Applications for this position will be accepted until February 23rd, 2026.

Posting

Job Summary:

The CES Inside Sales Manager, under the direction of the Director CES Support Center, is responsible for the overall inside sales team performance. Manages team of supervisors and inside sales reps by teaching sales skills that are aligned to marketing strategies to ensure seamless handling of new customer sales. Responsible to meet daily, monthly annual sales quotas through effective leadership of their inside sales team. Leads team of supervisors and 50+ inside sales reps and partners with marketing, pricing and other functional leads to drive strategy of the team. Leads by inspiring the internal sales team to meet and exceed sales goals and quotas while providing an exceptional customer experience.

Key Characteristics:

Excellent sales leadership skills and customer service orientation, provides very effective coaching and corrective feedback as needed.
Provides strong, dynamic leadership proactively manages organizational performance to ensure goals and standards are achieved
Collaborates and communicates effectively across the organization.

Duties and Responsibilities:

Manages the successful operation and the performance of the Inside Sales Team; ensures staff meet and/or exceed revenue, sales, and operational performance goals.
Working with the Support Center quality team, monitors sales activities to observe and coach ISS and ISR effectiveness, compliance with policy, sales/business results, and productivity.
Coordinates and manages sales training in partnership with support center training team.
Analyzes and reports metrics, KPIs, and data as required to deliver business results and as requested by leadership.
Partners with Support Center workforce management team to proactively and effectively identify staffing needs (FTE, schedules) to achieve operational and business goals.
Actively coaches and develops team members; conducts regular 1:1 feedback as well as preparing annual performance evaluations; develops a coaching/learning culture.
Partners with the Human Resources to enlist recruitment efforts and manage the development of Inside Sales Team employees.

Knowledge, Skills and Abilities:

Demonstrated success in sales leadership; able to teach/coach sales supervisors to drive organizational performance.
Demonstrated success in supervising/managing large teams
Ability to make timely and effective decisions and judgments in a highly dynamic environment
Excellent communication skills
Strong business analysis skills; able to secure data and resources to identify trends/forecasts, to define and implement effective business strategies
Strong knowledge of business systems and tools (CRM, SAP, Microsoft office products, database, internet)
Ability to effectively manage personnel; uses appropriate feedback and performance correction techniques to develop personnel; ensures performance management processes are correctly administered

Education and Experience Required:

BA plus 10+ years’ experience in direct sales in a leadership role.
Successful sales experience both individually and with sales teams as sales leader
Leadership in Sales Center, including both inbound and outbound responsibilities

Working Conditions:

90% of time in contact center/office with 10% travel.
Schedule includes some weekends and holidays as workload dictates.

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

The pay for this position ranges from $91,900.00 to $115,000.00, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

This is the Company’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.