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Director - Distribution Operations


King Of Prussia, PA, US

Company:  AmeriGas Propane, Inc.
Remote Options: 

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.


The Director, Distribution Operations is responsible for effective and efficient planning, logistics, and on-time delivery performance for the entire AmeriGas last-mile delivery operation. This position works closely with the field to ensure routes are effectively meeting the needs of the field and our customers, while driving improvement in key metrics to achieve company goals. The director will lead the change management effort to obtain field support within the centralized routing model through collaboration and inclusion. This role will proactively lead the company’s continuous improvement efforts to drive operational efficiency and customer responsiveness through routing optimization, the development and support of a best-in-class organization, leveraging future delivery-management technology, processes, and best practices to standardize the team’s approach to automated route planning.


Duties and Responsibilities: 

  • Direct oversight and support for the routing teams’ management staffing and leadership within the department
  • Monitor, assess, and coach Delivery Operations Support Team in partnership with Center Director, as well as dotted-line participation in their mid-year and annual reviews
  • Partner with IT, SAP, Field Operations, and POE Centers in the oversight and management of the automated routing & scheduling software
  • Develop metrics to measure productivity, service, and delivery expense
  • Ensure that the team is addressing all district issues to understand expectations and ensure a cohesive distribution strategy 
  • Oversee the utilization of technology and future enhancements to ensure most effective routes are built
  • Participate in ongoing development of automated route planning enablers, processes, and technology
  • Monitor applicable reporting to ensure compliance to company SOPs and route adherence and provide feedback to field operations
  • Provide input to the training and development programs for Delivery Operations Support Coordinators
  • Implement/manage an updated approach to fixed cycle deliveries (cylinders & bulk) 
  • Coordinate with National Accounts and ACE Sales teams on new and existing fixed delivery cycle updates/changes
  • Represent Distribution/Supply Chain in the design and implementation of the new routing/delivery software
  • Partner with the BI team to develop/improve ARP dashboards 


Knowledge, Skills and Abilities: 

  • Demonstrated leadership qualities, able to motivate and develop people 
  • Knowledge in logistics management and DOT regulations
  • Must have a strong leadership presence 
  • Change management agent to support organizational alignment and buy-in 
  • Ability to plan, problem-solve, and provide innovative solutions
  • Strong interpersonal skills – including persuasion & influence skills


Education and Experience Required:

  • Bachelor’s Degree 
  • 5+ years of Management experience
  • 5 years’ experience in routing and delivery
  • Prior experience working with SAP preferred 
  • Project Management or Process Improvement experience preferred 


AmeriGas is an Equal Opportunity and Affirmative Action Employer.  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.


AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.  Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Nearest Major Market: Philadelphia

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