AR Analyst - Centralized Billing

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Job Summary:
The AR Analyst – Centralized Billing is responsible for the analysis of centrally billed National Account and ACE customers to ensure proper and timely billing of all activity.  The Analyst also identifies reconciling items and invoicing issues for specific accounts and develops procedures to identify issues, recommend solutions, solve problems, and document processes.

Key Characteristics:

• Detail oriented with excellent problem solving and investigative skills.
• Proven ability to reconcile and balance customer accounts.
• Self-Motivated.  Ability to achieve results with minimal supervision.

Duties and Responsibilities:

• Understand the billing and setup of each account to ensure proper and timely billing of customer’s activity and collection of payments.
• Manage A/R for assigned accounts through account analysis, customer calls and account research.
• Reconcile accounts, research unapplied cash, short pays, charge-backs and collect outstanding balances.  Prepare account analysis for delinquent accounts.
• Identify reconciliation items and ensure proper and timely resolution.
• Identify trends and report findings to management.  Correct errors and communicate findings to field, National Accounts and ACE staff to ensure issues do not continue to occur.  
• Prepare monthly journal entries and assist in month and year end closing. 
• Make recommendations on improving procedures for GL account reconciliation and billing processes.
• Build effective working relationships with key customer contacts - both internal and external. 

Knowledge, Skills and Abilities:

• Proficient in Microsoft Office suite with strong emphasis on MS Excel skills.
• Ability to work closely with customers, both internal and external, to resolve outstanding items.
• Possesses strong organizational and priority-setting skills. 
• Ability to communicate billing concepts and departmental practices clearly and concisely. 
• Strong analytical/problem solving skills and attention to detail.
• SAP knowledge a plus.

Education and Experience:

• Bachelor’s degree in Accounting, Finance, Economics, Business, or related field.
• 0 – 2 years of related experience.