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Logistics Specialist


Houston, TX, US

Company:  AmeriGas Propane, Inc.

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 2 million residential, commercial, industrial and motor fuel propane customers.  Together, our 8,500 dedicated professionals will deliver 1.5 billion gallons of propane from 1,400 distribution points across the United States.

Logistic Specialist’s (LS) are seasoned Transport Coordinators (TC) that has the ability to provide strategic support to the various areas in their region. LS’s can perform all the duties of a TC and have additional duties that support the Area Transport Manager (ATM) as well. The LS act in a first line supervisory role and backs up the ATM when not available.  Note: This is not a Freight Forwarder type role – this is a Transportation Role.

Key Characteristics:

  • Leadership skills to be responsible for supervision role in Transportation
  • Communication skills to listen, respond and give instructions as needed
  • Experienced in the S & L transportation to operate independently

Duties and Responsibilities:


  1. Safety First Priorities:
  • Promotes and follows the PTI/AmeriGas safety culture and procedures.
  • Follows and implements proper procedures for accident, incident and injury reporting.
  • Monitor, Coach, and Mentor Drivers regarding DriveCam incidents and occurrences.
  • Monitor Rand metrics to include Hours of Service and Speeding Violations.
  • Ensure drivers are adhering to AmeriGas PTI driving and safety policies.


  1. Manage & Dispatch deliveries of propane and alternative products:
  • Act as first line supervisor when ATM is absent or unavailable
  • Manages daily transport fuel schedule and inventory levels for AmeriGas, takes orders from internal and external customers, contacts shippers to verify supply availability and organizes dispatch to drivers based on operating efficiencies, regulatory compliance and customer requests.
  • Dispatch transport drivers in accordance to FMCSA, DOT, and all applicable regulatory and company guidelines.
  • Execute data entry accurately and timely of fuel delivery information in the fuel accounting system, dispatch system, and operating system.
  • Contact supply sources to confirm product availability to meet scheduled deliveries and administer transport loads based on supply contract guidelines.
  • Communicate daily to both drivers and terminal on load information, delivery times, and routes to ensure timely and proper delivery of product.
  • Effectively manage inventory demand and generate routes and dispatch.
  • Execute the Supply Plan / Transportation Plan according to the required pull rates.
  • Monitors, ensures, and executes area metrics are achieved (BAD PO NIS, PO Closure Velocity, TC Load counts)


  1. Interface with Drivers
  • Transport driver supervisor, completes company driver performance evaluations and submits merit for Team Lead approval. Establishes professional working relationship with driver workforce including contractors that maintain driver turnover ratio’s within the company average.
  • Process and approve driver payroll, waybill completeness, routing information and bill of ladings as required with accuracy.
  • Ensures documentation such as BOL’s and Waybills are collected for load closures.


  1. Customer Service
  • Must be available for customer service and transport delivery concerns during non-business hours. Customer service functions including tracing and problem resolution.
  • Perform research on customer and driver claims and special projects assigned by Team Leaders
  • Respond to drivers and customers concerns in a timely manner.
  • Understand and work with the Wholesale group to ensure balanced customer service between Wholesale, Retails, and external customers.


  1. Asset & Financial Responsibilities:
  • Work closely with the Regional Logistics Manager and Fleet Manager to ensure fleet and vehicle readiness.
  • Report any vehicle/asset maintenance problems to the ATM and Fleet Manager.
  • Track and maintain current list of transport equipment, drivers, and hours of service.
  • Calculates and completes forms for extra freight charges to be applied on line haul movements. Corrects transport carrier billing.
  • Approve accessorial billing and update purchase orders in the accounting systems.
  • Build and complete FOB, Contract and Routing information of new sale agreements into accounting systems
  • Perform routine maintenance and audit of FAST and ERPs for carrier billing


Knowledge, Skills and Abilities:

  • Establish and maintain long term customer relationships by consistently meeting and exceeding expectations.
  • Working knowledge of DOT, FMCSA, Hazardous materials Transportation, OSHA, Labor, Equal Opportunity Employment, Fair Credit, Security, Sarbanes Oxley and all other regulatory laws and guidelines.
  • Ability to meet deadlines and multitask. Manage multiple phone lines, return phone calls, and maintain a positive attitude.
  • Ability to take on-call schedule and after hours responsibilities as scheduled.
  • Must have working knowledge MS Office, PC skills, and adept at learning various software applications.
  • Must be able to accurately enter data into the assigned systems.
  • Ability to understand Supply Plans
  • Working knowledge of freight rate structures for pricing service
  • Be able to communicate clearly, concisely, effectively, and professionally
  • Outstanding interpersonal and relationship building skills



Education and Experience Required:

  • Preferred: Four years of transportation, dispatch, or similar operational experience.
  • Preferred: Four Year Business Degree preferred
  • Preferred: Experience with working directly with customers and customer service industry

AmeriGas is a Drug Free Workplace.  Candidates must be able to pass a pre-employment drug screen and a criminal background check.  AmeriGas is an Equal Opportunity Employer.

Nearest Major Market: Houston

Job Segment: Logistics, Law, Claims, Compliance, Supply, Operations, Legal, Insurance