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Field Technical Facilitator

Location: 

Caldwell, ID, US

Company:  AmeriGas Propane, Inc.

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 2 million residential, commercial, industrial and motor fuel propane customers.  Together, our 8,500 dedicated professionals will deliver 1.5 billion gallons of propane from 1,400 distribution points across the United States.

**Although the position is located in Idaho, training will be required to take place in Colorado. Candidates should be prepared to train & begin work in Colorado.**

 

Job Summary (Purpose):

The field technical facilitator focuses on developing and delivering various training modules and workshops to educate employees the essential skills in the workplace. This includes assessing the skill level of current employees, creating effective training materials and delivering training programs in classroom settings to individuals and in groups.

Key Characteristics:

  • Is extremely knowledgeable in their field of expertise
  • Possesses solid technical aptitude
  • Outstanding communicator able to deliver complex subjects clearly with impact.
     

Duties and Responsibilities:

  1. Delivers group and individual instruction and training covering a range of technical, and/or operational areas.
  2. Provides input on training curricula and/or recommends or utilizes vendor programs that meet instructional goals and objectives.
  3. Provides input on training outlines, instructional methods, from their knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.
  4. Recommends changes to existing training programs by providing feedback to the FTF Lead
  5. Delivers up-skill and refresher training to existing employees.
  6. Provides input on potential training aids, training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
  7. Coordinates or performs administrative functions necessary to deliver and document training programs.
  8. Evaluates effectiveness of training and development programs and utilizes relevant evaluation data and provides input to program revisions, recommends changes to instructional objectives and methods.
  9. Maintains records of training attendance in the LMS; monitors progress reports for trainees and assesses training results.
  10. Assists in analyzing and assessing training development needs for individuals and districts.
  11. Serve as subject matter expert for special projects.
     
     
    Education and Experience Required:
  • BA / BS preferred, with min. 5-7 yrs in field operations, supervision or management
  • Experience with conduction in-depth multi-day training
  • Strong background in facilitating and understanding the fundamental concepts, practices and procedures of adult learning.
  • Propane, industrial gas, or related chemical industry work experience desired
  • P.E.R.C. - Certified Employee Training Program desired
  • Other industry or related training desirable
  • Smith System Driving Experience desired
  • Familiarity with Learning Management Systems
  • Ability to build and maintain effective working relationships
  • Excellent facilitation and presentation skills in  virtual and face to face classrooms
  • Proficient in Microsoft Office products (Word, Excel, Outlook, and PowerPoint)
  • Basic project management/organizational skills
  • Excellent listening skills
  • Strong desire and aptitude for employee training and development
  • Proven track record of customer service
  • Safety Cultural Change experience is desired
  • Strong behavioral safety skills
  • Working knowledge of NFPA 54 & 58, or related codes desired


Core Competencies:

  • Customer Focus
  • Functional/Technical Skills
  • Operational Knowledge
  • Analytical Skill
  • Facilitation and Writing Skills

 

Working conditions:

  • Normal Office Environment
  • Some travel required approximately

 

AmeriGas is a Drug Free Workplace.  Candidates must be able to pass a pre-employment drug screen and a criminal background check.  AmeriGas is an Equal Opportunity Employer.


Nearest Major Market: Boise
Nearest Secondary Market: Meridian

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