Delivery Coordinator

Location:

Brooklyn Heights, OH, US, 44131

Company: AmeriGas Propane, Inc.

Remote Options: Partial Work From Home

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Posting

Job Summary:

The Delivery Coordinator (DC) will be responsible for optimizing the distribution of propane and the scheduling and routing of drivers in supported locations. The DC will work closely with District Operations, and Region Directors for route planning to ensure efficient routes that meet/exceed delivery metrics are created and dispatched. Subject matter expert for all routing, utilization and dashboard tools applicable to this function.

Key Characteristics:

Understanding of routing tools and concepts
Ability to multi-task while also prioritizing workload
Collaborates well with others and communicates concisely
Focused on meeting objectives while balancing driver and customer needs
Analytical and capable of translating data into actionable results

Duties and Responsibilities:

Oversee and quality check system generated delivery routes for completeness to drive efficiencies and meet key objectives
Same day emergency/expedited order dispatch – Coordinate ETA with Drivers and Customers
Work with operations management to incorporate local knowledge into efficient routes
Monitor the automatic reassignment of undelivered orders from previous day/week’s routes
Change or make additions to routes as needed due to dynamic conditions
Review district health check daily – identify accounts requiring factor maintenance and ensure notifications are submitted
Lead weekly productivity planning calls with area management teams and Region Directors. Proactively making recommendations to maximize staffing and delivery efficiencies
Work with Area Operations to prioritize, route or eliminate aging open orders
Work with Area Operations to ensure data collations post daily
Partner with Service Coordinator to ensure timely response for emergencies, and execution of service and delivery related tasks as necessary

Knowledge, Skills, and Abilities:

Knowledge of Safety and DOT protocols
Knowledge of Microsoft office products, such as PowerPoint, Word and, Excel
Strong communication skills (both written & verbal)
Effective problem-solving skills & acute analytical skills
Customer service orientation
Detail oriented with strong organizational & time management skills

Education and Experience Required:

3 Years of experience in routing or logistics
Multi location routing experience preferred
High School diploma required

This is a Hybrid working environment (M&F Remote T-TH in office)

AmeriGas is an Equal Opportunity and Affirmative Action Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.