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Delivery Administrator (Hybrid)


Brooklyn Heights, OH, US

Company:  AmeriGas Propane, Inc.
Remote Options:  Partial Work From Home

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.


Job Summary (Purpose):  


The Delivery Administrator will be responsible for analyzing and ensuring the accuracy of the data contributions of the delivery coordinator team. The Delivery Administrator will work closely with Delivery Coordinators, District Operations, and Region Directors when appropriate to ensure efficient routes that meet/exceed delivery metrics are created and dispatched. Subject matter expert for all routing, utilization and dashboard tools applicable to this function.



Key Characteristics:


  • Understanding of routing tools and concepts
  • Ability to multi-task while also prioritizing workload
  • Collaborates well with others and communicates concisely
  • Focused on meeting objectives while balancing driver and customer needs
  • Analytical and capable of translating data into actionable results



Duties and Responsibilities:


  • Same day emergency/expedited order dispatch
  • Review and add all late orders and fixed orders; check routes for missed stops and reschedule
  • Review Tank Monitor and ACE reports and take necessary action
  • Review CRM queues and take necessary action Monitor the automatic reassignment of undelivered orders from previous day/week’s routes
  • Review district health check daily – identify accounts requiring factor maintenance and ensure notifications are submitted
  • Work with Area Operations to prioritize, route or eliminate aging open orders
  • Partner with Service Coordinator to ensure timely deliveries after completed service work, and execution of service and delivery related tasks as necessary
  • After hours support for Area Operations and drivers


Knowledge, Skills, and Abilities:


  • Knowledge of Safety and DOT protocols
  • Knowledge of Microsoft office products, such as PowerPoint, Word and Excel
  • Strong communication skills (both written & verbal)
  • Effective problem-solving skills & acute analytical skills
  • Customer service orientation 
  • Detail oriented with strong organizational & time management skills



Education and Experience Required:


  • 3 Years of experience in routing or logistics preferred
  • Multi location routing experience preferred
  • Supervisor or management experience preferred
  • High School diploma  or GED required


AmeriGas is an Equal Opportunity and Affirmative Action Employer.  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.


AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.  Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

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