Office Assistant

Posting

Job Summary (Purpose):  

Organize administrative functions of the office.  Provides organization focus and helps office run more efficiently.

Core Competencies:

•    Safety Mindset - Demonstrates an understanding of the importance of safety to the company; considers the impact on safety when making decisions; consistently models safety practices
•    Customer Focus - Makes customers the highest priority, second only to safety; is committed to meeting the needs of all customers; establishes rapport and engages customers in discussion of their needs; 
•    Integrity & Trustworthiness - Demonstrates high professional and personal standards; treats people fairly and with respect; handles confidential information appropriately.
•    Communication - Listens and responds appropriately to others; articulates ideas clearly, persuasively, and concisely 
•    Meets Commitments - Sees issues through to completion; checks with appropriate parties to ensure issues have been completely resolved; finds ways to overcome barriers that initially prevents oneself from immediately solving problems and getting the job done.
•    Prioritizes & Organizes - Prioritizes and organizes the work to effectively allocate time among projects; effectively uses resources; balances the workload when involved in multiple projects to meet appropriate deadlines.

Duties and Responsibilities:

•    Administrative functions such as typing, answering phone, faxing, copying,   purchasing, receiving and storage. 
•    Develops procedures/processes and policies for office activities, such as filing, records maintenance, typing, batching, faxing and mail distribution
•    Answer customer inquiries and routinely resolve problems
•    Review completeness and accuracy of another’s work.
•    Responds to requests for information from others.
•    May be required to work on assignments or projects as necessary.

Knowledge, Skills and Abilities:

•    Excellent organization skills
•    Must be able to communicate with all levels of employees.
•    Demonstrated ability to reconcile accounts and problems as necessary.
•    Resolves complex customer issues which may require working with various corporate departments and internal customers on a long or short term basis.
•    Ability to use experience and good judgment to accomplish goals.

Education and Experience Required:

•    High school diploma
•    At least 3-5 years of experience working in an administrative role with increased responsibility

Working conditions:

•    Normal office environment
•    High use of computer and keyboard and answering phones