Operations Lead II (C&M) Williamsport


Williamsport, PA, US

Company:  UGI Utilities, Inc
Remote Options: 

UGI Utilities, Inc. is a natural gas and electric utility company committed to delivering reliable, safe and affordable energy to our 700,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We pride ourselves on being a responsive, engaging energy company.  The foundation of our success lies in the strength of our 1,700 plus employees who strive to exceed the expectations of our customers and the communities we serve every day.

We offer comprehensive benefits, some of which are:

  • medical, prescription, dental, vision, life insurance
  • disability plans
  • 401(k) matched savings plan
  • paid vacation
  • company stock purchase program
  • wellness programs
  • tuition reimbursement
  • paid parental leave
  • paid volunteer time
  • adoption assistance

Job Summary

The Operations Lead II position provides management support for Supervisor of Operations.  This position is responsible for assisting in planning, organizing, directing and controlling the work done within the assigned Operating area.  The position also supports the management of Company employees and outside Contractors in the safe, reliable and cost effective installation and repair of UGI gas distribution facilities.

Duties and Responsibilities

  • Support and monitor the compliance requirements of the company such as SLIP, ERT, Heath R, steel service retirements, of the assigned natural gas distribution systems, identify and anticipate malfunctions and direct corrective actions.
  • Assist in planning and designing both short-term and long-term activities that are performed by Company personnel, Contractors and long term projects that can last for years, such as system improvement projects, while ensuring that Operating records are maintained in a timely and accurate manner and regulatory requirements are met.  Minimum 72 crew visits per year. 
  • Handles all PA state permitting submission for Williamsport area, during vacation completes work for the other Ops Lead II with local municipality permitting for NB services and miscellaneous Operations work.  
  • Work with service department employees as a group and individually to develop and enhance skills required to perform work in the most productive and safe manner possible.  Work with training department to ensure that employees receive appropriate OQ training.
  • Assist in responding to and at times take a leadership role in emergency situations.
  • Perform other duties as requested.

Knowledge, Skills and Abilities

  • Ability to motivate and guide a diverse work force.
  • Ability to perform in high pressure, emergency situations.
  • Ability to communicate effectively in both oral and written forms.
  • Ability to multi-task effectively.
  • A good working knowledge of construction methods and practices related to the Natural Gas industry.
  • Demonstrated HVAC experience; mechanical ability to troubleshoot appliance issues as well as working knowledge of the IFGC (International Fuel Gas Code).
  • Knowledge of municipal codes and ability to converse and work effectively with municipalities.
  • Strong leadership aptitude, ability to communicate both written and verbally with union and management. 
  • Ability to properly coach less experienced employees and provide tangible feedback.       

Education and Experience

  • At least a High School Diploma plus 5 years progressive experience in the Natural Gas industry or B.S Degree with 1 to 2 years progressive experience in the Natural Gas industry.
  • Working knowledge of all PUC, DOT, and other federal, State, and local codes.
  • Working knowledge of the PNG P & M, UGI GOM, and labor laws is helpful.

UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer.  As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a).  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

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