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HR Generalist


Williamsport, PA, US

Company:  UGI Utilities, Inc
Remote Options: 

UGI Utilities, Inc. is a natural gas and electric utility company committed to delivering reliable, safe and affordable energy to our 700,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We pride ourselves on being a responsive, engaging energy company.  The foundation of our success lies in the strength of our 1,700 plus employees who strive to exceed the expectations of our customers and the communities we serve every day.


We offer comprehensive benefits, some of which are:

  • medical, prescription, dental, vision, life insurance
  • disability plans
  • 401(k) matched savings plan
  • paid vacation
  • company stock purchase program
  • wellness programs
  • tuition reimbursement
  • paid parental leave
  • paid volunteer time
  • adoption assistance
Job Summary

The Human Resources Generalist reports to the Human Resources Director and is responsible for collaborating with local management to support the operation of their business function through proper application of human resource practices and policies.   Responsibilities include working with local management in the areas of; labor and employee relations, recruitment, interpretation of and guidance in administering Company policies, compensation, benefits, coaching and counseling and other duties as necessary to ensure maximum effectiveness of the business function. 

Duties & Responsibilities
  • Consults with and counsels area management team regarding employee and labor relations matters such as disciplinary actions, interpretation of collective bargaining agreement, grievance or complaint investigation and response, performance management and improvement, etc. and reviews documentation provided by the manager/supervisor and in cases where directly involved, prepares corresponding documentation.  Demonstrates an appropriate balance between Company and employee advocacy in all matters. Communicates with management and employees as required in resolving conflicts.  Assists management team during collective bargaining process.  
  • Works with hiring managers and Talent Acquisition Team members to interview and select internal and external candidates for job openings.  Is an active participant in the recruitment outreach efforts to generate diverse applicant flow in accordance with the Company’s affirmative action plan.  Represents the company at recruiting events (tech schools, community colleges, universities, etc.) to build a talent pipeline as well as relationships with key institutions. Conducts exit interviews with employees leaving the company to assess overall success of the employment relationship and opportunities for improvement.
  • Assists in the development of Company and Human Resources policies and practices.  Provides guidance related to the interpretation and application of policies and procedures.  Assures a practical level of consistency and fairness in their application. Member of task force to ensure policies remain up-to-date and that policy updates are communicated to all employees at the time they are updated.  Participates in HR projects or business projects as needed.
  • Understands how the Company’s compensation system operates and consults with internal customers about salary planning, internal equity and any pay rate changes to ensure the Company is as consistent as possible with its pay practices.  Ensures the business operates within Company guidelines for compensation changes that include and may not be limited to merit increases, promotions, transfers, demotions and terminations. Assists employees with questions regarding benefits plans.
  • Supports all safety related initiatives. Coordinates workers’ compensation claims.  Actively promotes the use of light/restricted duty for employees on workers’ compensation or otherwise in conjunction with approved medical restrictions to contain costs. Advocates and promotes wellness initiatives.  
Knowledge, Skills & Abilities
  • In depth knowledge of employee and labor relations policies, practices, procedures and laws including:  FLSA, FMLA, ADA, ADEA, EEO/AAP, Title VII, NLRA, collective bargaining practices, compensation practices, wage and hour laws, recruiting, interviewing, etc.  
  • Writing skills – able to communicate effectively in written form to write grievance responses, document disciplinary action and assist with written performance improvement plans.
  • Communication skills
Education & Experience
  • Bachelor’s Degree in Human Resources or Business Administration with an emphasis on Human Resources or related field.
  • Minimum three years in a human resources generalist role
  • PHR would be beneficial but not required

UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer.  As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a).  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.


Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.