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New Business Technician


Wilkes-Barre, PA, US

Company:  UGI Utilities, Inc

UGI Utilities, Inc. is a natural gas and electric utility company committed to delivering reliable, safe and affordable energy to our 700,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We pride ourselves on being a responsive, engaging energy company.  The foundation of our success lies in the strength of our 1,500 plus employees who strive to exceed the expectations of our customers and the communities we serve every day.

We offer comprehensive benefits, some of which are:

  • medical, prescription, dental, vision, life insurance
  • disability plans
  • 401(k) matched savings plan
  • paid vacation
  • company stock purchase program
  • wellness programs
  • tuition reimbursement
  • paid parental leave
  • paid volunteer time
  • adoption assistance

The incumbent will be primarily responsible for the day to day activities associated with the implementation and management of the Company Owned Service Transition Program including budget administration.  Manage the company’s lighting program including street and outdoor lighting. Manage outside contractor scheduling and invoices.


Principal Responsibilities:

  • Manage the Electric Division’s Company Owned Service Transition Program. This includes customer outreach, contractor procurement, quality and payment, tracking program activity and preparing annual reports. Managing electrical contractors and bid documents for relating to the COS program.
  • Contact customers regarding installation/updating/removal of outdoor/street lighting. Includes all field work related to the design layout, preparing contracts and issuing all related work orders. Large installations are commonly marketed through written proposals to the customer. Company construction authorizations are also prepared for large installations.
  • Schedule and manage the invoices for outside flagger services and other 3rd party vendors.
  • Manage contact with Electrical Inspectors. Provide back-up coverage for area field technicians.
  • Other Duties as assigned


Knowledge, Skills and Abilities:

  • Knowledge of UGI's distribution line construction standards, methods, and equipment.
  • Knowledge of National Electric Safety Code and National Electric Code. PA 1-Call, and OSHA regulations pertaining to electric distribution work. Knowledge of UGI’s safety rules.
  • Knowledge of electrical distribution equipment & power requirements.
  • Knowledge of UGI’s Electric Service Tariff.
  • Knowledge of the UGI contractor/procurement process and the ability to develop a comprehensive scope of work.
  • Knowledge of end-use electrical equipment including lighting, electric machinery, and other electric apparatus.
  • Ability to communicate information and ideas clearly and effectively both written and verbal. Ability to manage multiple projects simultaneously.
  • Ability to deal with the public and represent the company in a professional manner. Ability to organize and deploy resources effectively.
  • Ability to work independently and manage projects from start to completion. Ability to adapt standard practices to meet unique customer needs.
  • Knowledge of UGI internal systems such as SAP, DOJM and other systems.



  • A minimum of an associate degree in Electrical Engineering Technology, Business or equivalent degree is preferred. Extent of experience will be considered if education is not in-line with the education requirement.
  • This position recommends two (2) years of experience with increasing responsibility and skill level.


Working Conditions:

  • Typical office conditions – 75%
  • Outside, exposed to the elements, i.e., temperature extremes, mud, rain, snow, noise, etc.- 25%.
  • Must be able to work near energized electrical equipment.

UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer.  As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a).  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

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