Marketing Coordinator II (Hybrid)


Wilkes-Barre, PA, US

Company:  UGI Utilities, Inc
Remote Options:  Work From Home

UGI Utilities, Inc. is a natural gas and electric utility company committed to delivering reliable, safe and affordable energy to our 700,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We pride ourselves on being a responsive, engaging energy company.  The foundation of our success lies in the strength of our 1,700 plus employees who strive to exceed the expectations of our customers and the communities we serve every day.

We offer comprehensive benefits, some of which are:

  • medical, prescription, dental, vision, life insurance
  • disability plans
  • 401(k) matched savings plan
  • paid vacation
  • company stock purchase program
  • wellness programs
  • tuition reimbursement
  • paid parental leave
  • paid volunteer time
  • adoption assistance

Job Summary

Provide Administrative support for the Wilkes-Barre Field and ISG Sales groups.

Duties and Responsibilities

  • Input all necessary data in SAP, DOJM, and Fieldbook systems.  Ensure all necessary paperwork is processed to Operations so the customers receive service in a timely manner and reports are kept up to date.  Provide the necessary support for ISG and Field Sales.
  • Provide administrative assistance to the Senior Manager Business Development, Regional Sales Manager, Relationship Managers, Technical Sales Specialists, and the Growth Execution Specialists.
  • Assist area sales with customer contact as it pertains to customer follow up, canvassing, direct mail & telemarketing.  Respond to customer complaints and other customer issues.

Knowledge, Skills and Abilities

  • Proficiency working with DOJM, SAP, Fieldbook MapFrame, and Microsoft Office along with any other relevant systems is preferred.  
  • Must have strong communication (both written and oral), and interpersonal skills.  Must be able to speak clearly and concisely to potential customers.  
  • Must be well organized and reliable. 

Education and Experience

  • Associate Degree or greater preferred, but not necessary.  Experience in an office environment with the ability to work with the public on a daily basis.   
  • Minimum of 1 year of work-related experience.

UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer.  As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a).  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

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