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Operations Lead II

Location: 

Stroudsburg, PA, US

Company:  UGI Utilities, Inc
Remote Options: 

UGI Utilities, Inc. is a natural gas and electric utility company committed to delivering reliable, safe and affordable energy to our 700,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We pride ourselves on being a responsive, engaging energy company.  The foundation of our success lies in the strength of our 1,700 plus employees who strive to exceed the expectations of our customers and the communities we serve every day.

We offer comprehensive benefits, some of which are:

  • medical, prescription, dental, vision, life insurance
  • disability plans
  • 401(k) matched savings plan
  • paid vacation
  • company stock purchase program
  • wellness programs
  • tuition reimbursement
  • paid parental leave
  • paid volunteer time
  • adoption assistance

Job Summary

With a commitment to safety, the Operations Lead, under the direction of the Operations Supervisor, will supervise and develop our Operations field forces.  Will be responsible for directing daily operations which include leak repair, capital service/main installation, R&B service/main replacement, compliance surveys/inspections/patrols and utility line locating.  Oversee special projects as assigned in the area of responsibility.  Will be expected to monitor progress and completion dates for all the above.  Will participate as a Duty Supervisor as needed.

Duties and Responsibilities

  • Assist in the direct or indirect supervision of UGI and contractor employees in the safe, reliable and efficient installation and maintenance of UGI distribution facilities.
  • Assist in planning and designing both short term and long term activities that are performed by company personnel, contractors, and long term projects that can last for years, such as system improvement projects, while ensuring that operating records are maintained in a timely and accurate manner and regulatory requirements are met.
  • Support and monitor the performance of the assigned natural gas distribution systems, identifies and anticipates malfunctions, and directs corrective actions.
  • Work with employees as a group and individually to develop and enhance skills required to perform work in the most productive and safe manner possible. Work with training department to ensure that employees receive appropriate training.
  • Assist in responding to and at times take a leadership role in an emergency.

Knowledge, Skills and Abilities

  • Ability to work with contractors.
  • Skilled knowledge of Construction and Maintenance practices and techniques related to the field work.
  • Communication skills (verbal and written).
  • Ability to work with supervision and coworkers.
  • Demonstrate mechanical aptitude.
  • Ability to work with SAP, Field Glass, People Connect, Microsoft.

Education and Experience

  • High school diploma or equivalent.
  • Minimum 2 years of job-related experience. 

UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer.  As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a).  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.


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