Sr Supervisor Operations


Reading, PA, US

Company:  UGI Utilities, Inc
Remote Options: 

UGI Utilities, Inc. is a natural gas and electric utility company committed to delivering reliable, safe and affordable energy to our 700,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We pride ourselves on being a responsive, engaging energy company.  The foundation of our success lies in the strength of our 1,700 plus employees who strive to exceed the expectations of our customers and the communities we serve every day.

We offer comprehensive benefits, some of which are:

  • medical, prescription, dental, vision, life insurance
  • disability plans
  • 401(k) matched savings plan
  • paid vacation
  • company stock purchase program
  • wellness programs
  • tuition reimbursement
  • paid parental leave
  • paid volunteer time
  • adoption assistance

Job Summary

With a commitment to safety, oversees the employees in the day-to-day activities including scheduling, administrative responsibilities, customer service, problem resolution, training, and safety.  The Sr Supervisor is also expected to show a field presence as it relates to the work they oversee.  Job requires supervision after hours on an on-call basis. 

Duties and Responsibilities

  • Provide supervision and experience to plan and schedule functions of assigned Operations resources engaged in new and repair installations.
  • Inspect construction/maintenance sites to ensure compliance with all laws, regulations, and Company policies and procedures which influence the safety of employees, customers, and the general public as well as Company equipment and facilities.
  • Maintain all Company records, maps, and reports with neatness and accuracy that are generated through daily crew activity.  Provide evaluation and review of Productivity payroll reports prior to final entry.
  • Establish and maintain favorable relationships with employees, customers, political representatives, and the general public.  Minimize union grievances and respond to customer complaints with good human relations skills to build a favorable public image while also arriving at equitable resolutions.
  • Demonstrate leadership abilities on activities to achieve Company goals in areas such as Safety, Emergency Response, Compliance, Construction and Maintenance. Respond to, and take leadership roles in emergency situations including off hours and Duty Supervisor roles.
  • Perform other duties as requested.

Knowledge, Skills and Abilities

  • Technical knowledge of the installation and maintenance of gas facilities.
  • Familiarity of Federal, State, and Local Codes and Safety Regulations.
  • Knowledge of Union Contracts and Terms.
  • Ability to prioritize and multi-task. 
  • Ability to take direction and provide direction to others. 

Education and Experience

  • High School Diploma or GED equivalent. 
  • 5 years of related job experience.

UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer.  As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a).  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Nearest Major Market: Reading PA

Job Segment: Behavioral Health, Substance Abuse, Payroll, Healthcare, Finance, Operations, Customer Service