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Customer Service Summer Intern

Location: 

Reading, PA, US

Company:  UGI Utilities, Inc

UGI Utilities, Inc. is a natural gas and electric utility company committed to delivering reliable, safe and affordable energy to our 700,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We pride ourselves on being a responsive, engaging energy company.  The foundation of our success lies in the strength of our 1,500 plus employees who strive to exceed the expectations of our customers and the communities we serve every day.

We offer comprehensive benefits, some of which are:

  • medical, prescription, dental, vision, life insurance
  • disability plans
  • 401(k) matched savings plan
  • paid vacation
  • company stock purchase program
  • wellness programs
  • tuition reimbursement
  • paid parental leave
  • paid volunteer time
  • adoption assistance

Summary:

 

This position will provide administrative support to the Customer Care teams (includes Contact Center, Billing, Credit and Collections, Customer Outreach and Regulatory Compliance).

 

Principal Accountabilities:

  • Administrative work and data entry
  • Special projects
  • Other duties as assigned

 

Knowledge, Skills and Abilities:

  • Strong computer skills (knowledge of the Microsoft Office Suite)
  • Ability to gather and input date
  • Support members of management and supervisory staff as needed
  • Think critically and creatively for ways to streamline performance and gain efficiency
  • Self-driven, able to work well independently
  • Comfortable speaking with customers via telephone and e-mail communications
  • Handle other duties as assigned

 

Qualifications:

  • High school diploma, working towards obtaining a Bachelor’s Degree

UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer.  As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a).  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

 

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.


Nearest Major Market: Reading PA

Job Segment: Intern, Part Time, Seasonal, Medical, Customer Service, Entry Level, Retail, Healthcare