Central Meter Shop Representative

Location:

Reading, PA, US, 19611

Workplace Environment: Onsite

Company: UGI Utilities, Inc

Requisition Number: 27259

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page.

Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!

Job Summary

Process meter cards and information to include verifying accuracy, correcting errors (including rewriting cards), entering test card data into the system, scanning cards for record-keeping, and filing them appropriately. This includes but not limited to: filing of shipping sheets, managing meter transfers, organizing meter set cards, processing meter box cards for the Reading area, and entering fixed factor card data. This role will also be responsible for completing SAP BPEM Cases and CMS SME Tickets. The shift would be Monday - Friday, 6:00AM - 2:30PM or 7:00AM - 3:30PM.

Duties and Responsibilities

Process Meter Test Cards – Process and perform daily monitoring of meter/corrector/fixed factor installation and test cards and enter the information into the SAP ECC system. Ensure the cards are legible prior to scanning and filing in the Metaviewer system.
BPEM Exception Cases & SME Tickets - Perform daily monitoring of UGI's Reject Register within SAP ECC BPEM cases and research and correct items on register including incorrect meter condemnations, meter test rejections, incorrect meter locations, incorrect meter status, and all tenant rejections such as incorrect account numbers or addresses. Handle SME Ticket inquiries for meter shop assistance.
Filing & Record Keeping - Filing shipping sheets, managing meter transfers and requisitions, organization of meter set cards and filing, processing meter box cards for Reading, and entering fix factor test card data.
Ad-Hoc Requests – Other meter shop tasks that are performed as the need arises including but not limited to processing mail, various paperwork, filing, etc. in addition to supporting Meter Shop Repairmen personnel.

Knowledge, Skills and Abilities

High-level capacity for multitasking independently and on a computer
Intermediate proficiency in Microsoft Office Suite
Exceptional organizational and time-management skills
Strong interpersonal and communication skills
Experience with SAP CRM and ECC systems a plus

Education and Experience

High School Diploma or Equivalent.

UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.