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Operations Representative I

Location: 

Port Allegany, PA, US

Company:  UGI Utilities, Inc
Remote Options: 

UGI Utilities, Inc. is a natural gas and electric utility company committed to delivering reliable, safe and affordable energy to our 700,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We pride ourselves on being a responsive, engaging energy company.  The foundation of our success lies in the strength of our 1,700 plus employees who strive to exceed the expectations of our customers and the communities we serve every day.

We offer comprehensive benefits, some of which are:

  • medical, prescription, dental, vision, life insurance
  • disability plans
  • 401(k) matched savings plan
  • paid vacation
  • company stock purchase program
  • wellness programs
  • tuition reimbursement
  • paid parental leave
  • paid volunteer time
  • adoption assistance

Job Summary

Provide office expertise through utilization of various company programs and Microsoft Office for the support of all departments in the Port Allegany area.  Mainly supporting the OSS and Operations Departments (CPG Wide). 

Duties and Responsibilities

  • Warehouse ordering, capital jobs ordering, capital job completion notice, and leak survey completion notice sent.  Track restoration cuts and enter orders for restoration billing.
  • Complete timesheets in R2 for field personnel.  Weekly after-hours duty roster formulation.  
  • Financial, reconciling Fiori Inbox Notification, Requisition entry and Concur reconciling for the Port Allegany office.  
  • Miscellaneous, ordering office supplies/equipment, filing, assisting in OSS projects, and other duties as assigned.
  • Backup, learning and maintaining knowledge to be the backup for OSS offices CPG wide.

Knowledge, Skills and Abilities

  • Technical Writing skills
  • Strong Microsoft Application skills
  • Strong written and verbal skills
  • Organization
  • Task Management
  • Ability to effectively interact with fellow employees, customers, and general public 
  • Problem solving abilities in emergency situations
  • Ability to effectively read maps, service records, etc.
  • Ability to convey ideas
  • Use of company applications Utilisphere, DOJM, SAP, R2, Fieldglass, Mapframe, Fiori, Smallworld, etc.

Education and Experience

  • High school diploma or quivalent

UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer.  As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a).  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.


Nearest Major Market: Erie

Job Segment: Operations Manager, Medical, Warehouse, ERP, Operations, Healthcare, Manufacturing, Technology