Operations Representative I


Middletown, PA, US

Company:  UGI Utilities, Inc
Remote Options: 

UGI Utilities, Inc. is a natural gas and electric utility company committed to delivering reliable, safe and affordable energy to our 700,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We pride ourselves on being a responsive, engaging energy company.  The foundation of our success lies in the strength of our 1,700 plus employees who strive to exceed the expectations of our customers and the communities we serve every day.

We offer comprehensive benefits, some of which are:

  • medical, prescription, dental, vision, life insurance
  • disability plans
  • 401(k) matched savings plan
  • paid vacation
  • company stock purchase program
  • wellness programs
  • tuition reimbursement
  • paid parental leave
  • paid volunteer time
  • adoption assistance

Job Summary

The Operations Representative I position provides office expertise through the utilization of computer systems and mapping records to support Field Operations including Construction Service, Meter Reading, and Utility Departments.

Duties and Responsibilities

  • Provide Clerical support for all aspects for the West Region Operations department.  Audit all paperwork as related to UGI operations.  Provide daily support to various UGI systems such as:  SAP, DOJM, R2, Mobile Dispatch (CAD).  Work on various UGI reports and provide communications to internal and external customers. 
  • Support Operations with various tasks relating to scanning and importing completed main job packets, Data entry, Duty Supervisor Call Out, PA one call tickets, monitor office supplies and place orders for restocking, invoicing, creating purchase requisitions and permit processing.   
  • Perform daily data entry into the payroll system ensuring accurate and timely processing of payroll information for hourly field employees.
  • Provide support to Operations Support Supervisors and Operations Support Coordinators as needed.

Knowledge, Skills and Abilities

  • Strong computer skills with MS Office.
  • Experience with Oracle, WebTop, Mobile Up and SAP preferred.
  • Ability to read maps.
  • Knowledge of PA1 call helpful.
  • Excellent communication skills, both written and verbal are essential.
  • Ability to perform data entry of timesheet and payroll information.

Education and Experience

  • High School Diploma or equivalent.

UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer.  As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a).  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

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