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Operations Representative I


Lancaster, PA, US

Company:  UGI Utilities, Inc
Remote Options: 

UGI Utilities, Inc. is a natural gas and electric utility company committed to delivering reliable, safe and affordable energy to our 700,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We pride ourselves on being a responsive, engaging energy company.  The foundation of our success lies in the strength of our 1,700 plus employees who strive to exceed the expectations of our customers and the communities we serve every day.


We offer comprehensive benefits, some of which are:

  • medical, prescription, dental, vision, life insurance
  • disability plans
  • 401(k) matched savings plan
  • paid vacation
  • company stock purchase program
  • wellness programs
  • tuition reimbursement
  • paid parental leave
  • paid volunteer time
  • adoption assistance
Job Summary

To provide under direct supervision, clerical, administrative and record-keeping support to the area operations group.  

Duties and Responsibilities
  • Paving Report create DOJM orders for restoration and determine if permit needs printed.
  • Work on various reports (Mismatch Report, Checking Service in Mapfram) as needed and assist operations clerks when necessary.
  • Enter Odorization data sheets, inventory on supplies.
  • Complete UGI timesheet entry in R2.
Knowledge, Skills and Abilities
  • Strong Computer skills with MS Office preferred.
  • Excellent communication skills, both written and verbal are essential.
  • Ability to read maps; knowledge of PA 1 Call, R2, Pay coders, Oracle, WebTop, Mobile Up and SAP.
Education and Experience
  • High School Diploma or equivalent

UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer.  As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a).  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.


Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.