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Operations Representative I


Fryburg, PA, US

Company:  UGI Utilities, Inc

UGI Utilities, Inc. is a natural gas and electric utility company committed to delivering reliable, safe and affordable energy to our 700,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We pride ourselves on being a responsive, engaging energy company.  The foundation of our success lies in the strength of our 1,500 plus employees who strive to exceed the expectations of our customers and the communities we serve every day.

We offer comprehensive benefits, some of which are:

  • medical, prescription, dental, vision, life insurance
  • disability plans
  • 401(k) matched savings plan
  • paid vacation
  • company stock purchase program
  • wellness programs
  • tuition reimbursement
  • paid parental leave
  • paid volunteer time
  • adoption assistance


This position is a part time role, with hours from 7:30am – 12:30pm, Monday through Friday.  The incumbent will help provide clerical support to the Fryburg Operations team.  This will include requesting checks, processing all permits and payments, and performing daily time keeping. 

Principal Accountabilities:

  • Provide clerical support to produce purchase requisitions, request for checks, daily crew activity roster, call out database and special projects.
  • Maintain reports and forward for contractor billing or check payment.
  • Process all permits and payments. Maintain R number for tracking in Ingres. Maintain service records.
  • Perform daily time keeping data entry. Maintain paper timesheets for Sarbanes-Oxley (SOX) requirements.
  • Handle notifications and demos in SAP. Create required work orders for company projects.
  • Any other duties as assigned.


Knowledge, Skills and Abilities:

  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology.
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Ability to manage one's own time and the time of others.
  • The ability to listen to/read and understand information and ideas. The ability to communicate information and ideas verbally/in writing.



  • High School Diploma or equivalent


Working Conditions:

  • Regular office conditions

UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer.  As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a).  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

Nearest Major Market: Erie

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