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Sr Manager Major Accounts


Denver, PA, US

Company:  UGI Utilities, Inc

UGI Utilities, Inc. is a natural gas and electric utility company committed to delivering reliable, safe and affordable energy to our 700,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We pride ourselves on being a responsive, engaging energy company.  The foundation of our success lies in the strength of our 1,700 plus employees who strive to exceed the expectations of our customers and the communities we serve every day.

We offer comprehensive benefits, some of which are:

  • medical, prescription, dental, vision, life insurance
  • disability plans
  • 401(k) matched savings plan
  • paid vacation
  • company stock purchase program
  • wellness programs
  • tuition reimbursement
  • paid parental leave
  • paid volunteer time
  • adoption assistance


Position Summary
The Senior Manager – Major Accounts is responsible for developing and implementing strategic marketing programs, procedures and policies to stimulate new revenue growth in the large industrial and commercial (I&C) markets, including initiatives for new technology revenue opportunities. Competitive factors influencing customer decisions in the large I&C market segments are forecasted and analzed by this position. The Senior Manager shall monitor the effectiveness of all department programs which impact sales goals and margin targets. The Senior Manager is also responsible for the preparation of large customer revenue budgets, revenue variance analysis and managing the Major Account customer billing group.         


Principal Accountabilities

  • Develop, implement and manage major account team activities to achieve sales goals and meet margin targets applicable to existing and new customers. Develop budgets, forecasts and variance analysis for major account sales and margin.
  • Establish strategic guidelines and goals for contracts and rate negotiations with competitive market customers, including actively managing Rate XD and bypass negotiations.
  • Manage the development and implementation of targeted marketing programs for major accounts including new technology initiatives designed to add customer value and new margin. 
  • Manage Large Customer Billing Group and undertake other related projects.


Knowledge, Skill and Abilities

  • Thorough knowledge of the UGI Tariffs and billing, competitive issues, policies for new business, gas and electric supply issues, and general regulatory processes
  • Understanding of new natural gas technologies
  • Able to network both internally and externally to achieve results
  • Independent decision making
  • Creative thinking to assist in the development of promotional programs designed to increase natural gas sales or encourage conversion from other fuels
  • Organizational skills as well as the ability to work independently
  • Demonstrated project management skills
  • Excellent communication skills, both oral and written



  • Bachelor’s Degree in Business or Engineering, MBA desirable


UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer.  As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a).  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.


Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Nearest Major Market: Lancaster

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