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Security Access Admin I


Denver, PA, US

Company:  UGI Utilities, Inc
Remote Options:  Work From Home Temporarily (COVID)

UGI Utilities, Inc. is a natural gas and electric utility company committed to delivering reliable, safe and affordable energy to our 700,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We pride ourselves on being a responsive, engaging energy company.  The foundation of our success lies in the strength of our 1,700 plus employees who strive to exceed the expectations of our customers and the communities we serve every day.

We offer comprehensive benefits, some of which are:

  • medical, prescription, dental, vision, life insurance
  • disability plans
  • 401(k) matched savings plan
  • paid vacation
  • company stock purchase program
  • wellness programs
  • tuition reimbursement
  • paid parental leave
  • paid volunteer time
  • adoption assistance

Job Summary

The primary function of this position is the processing of user access requests, ensuring integrity and accuracy of identity data, and removing access for individuals leaving the organization or changing job functions. The incumbents will create, modify, delete, maintain, and monitor system access for network Active Directory (AD), applications, databases, servers, and other access control subsystems, including remote access, web services, and custom applications.

Duties and Responsibilities

  • Validate and process all on-boarding, off-boarding, and privilege change access requests within ServiceDesk in the most effective and efficient manner possible. This accountability also includes the initiating, facilitating, and capturing of all necessary approvals from external application system/data owners, as well as application provisioning or the initiation of setup from external application administrators.
  • Provide support towards the resolution of open Access Administration team incidents within ITSM application. This includes eventual involvement in rotational on-call for after-hours/weekend support.
  • Provide support to internal/external audit requests or assist with quarterly access recertification efforts.
  • Generate or update Access Administration reports, procedure, and policy documentation as needed or requested.
  • Perform other team/departmental duties or projects as assigned.

Knowledge, Skills and Abilities

  • Basic understanding of Active Directory, NTFS permissions, and Microsoft Office suite.
  • Previous experience with customer interaction and helping customers.
  • Excellent verbal, written, analytical, and interpersonal skills.
  • Excellent problem-solving techniques and listening skills.
  • General knowledge of Information Security concepts, policies, and procedures.
  • Ability to multitask efficiently and accurately.

Education and Experience

  • Associate degree and 3+ years of experience in a business or technology related field required.
  • Bachelor’s degree in a business or technology related field preferred.
  • One (1) or more years of experience related to Security Access Administration required.
  • Three (3) or more years related to Security Access Administration preferred.
  • ITIL Foundation Certificate (within 1 year of employment) required.

UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer.  As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a).  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.


Nearest Major Market: Lancaster

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