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Pipeline Safety Admin II


Bethlehem, PA, US

Company:  UGI Utilities, Inc

UGI Utilities, Inc. is a natural gas and electric utility company committed to delivering reliable, safe and affordable energy to our 700,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We pride ourselves on being a responsive, engaging energy company.  The foundation of our success lies in the strength of our 1,500 plus employees who strive to exceed the expectations of our customers and the communities we serve every day.

We offer comprehensive benefits, some of which are:

  • medical, prescription, dental, vision, life insurance
  • disability plans
  • 401(k) matched savings plan
  • paid vacation
  • company stock purchase program
  • wellness programs
  • tuition reimbursement
  • paid parental leave
  • paid volunteer time
  • adoption assistance



In the capacity of a Subject Matter Expert, this position provides coordinated Education, Outreach and Training to the following stakeholder groups; One Call Stakeholders, Emergency Management Services and Plumbers/Sewer System Operators. Completes investigations and invoicing of all substructure damage and violations of the One Call Act. Completes and submits Alleged Violation Reports to the PA Public Utility Commission Damage Prevention Investigators. Implements and supports as the point of contact for Contract locate services at various UGI locations.


Principal Accountabilities:

  • Investigate substructure damages for the purpose of developing a root cause and billing for At Fault damages. Negotiate invoices and prepare cases for litigation as required. Includes filing mandatory AVR’s Alleged Violation Reports with the Public Utility Commission for all damages and violations of the One Call Act.
  • Facilitate education, training and outreach to stakeholder groups regarding the One Call Law, RP 1162, CGA Best Practices and UGI’s Damage Prevention Program. Focus areas are safe digging, natural gas safety for public sector emergency responders and Plumber & Sewer Operators for cross bore awareness.
  • Implements and supports the integration of 1st & 2nd Party Contract Locate services at UGI locations, by managing the day-to-day relationship as the point person, with the goal of insuring timely and accurate locates, while reducing damages to UGI facilities.
  • Various support & development initiatives as directed by the Senior Manager Pipeline & Public Safety, such as but not limited to; Support the management, maintenance and site utilization of the UGI PA/ICS Trailer, support development and implementation of ICS exercises, support various industry initiatives focused on developing Regional Partnerships and events promoting UGI’s safety culture.


Knowledge, Skills and Abilities:

  • Underground Utility Line Protection Law (One Call Act)
  • RP 1162 as it applies to UGI’s Public Awareness Program
  • FEMA Incident Command Structure (ICS/NIMS)
  • CGA – Common Ground Alliance – Best Practices
  • UGI GOM & Emergency Plan requirements
  • Ability to function with UGI’s Oracle & SAP Accounting system to manage damage claims and various other data queries
  • UGI Substructure Damage Database, for billing & litigation preparation
  • Smallworld GIS – Geographical Information Systems
  • MapFrame, Dig Track and One Call Member Mapping



  • High School Diploma & Utility Work Experience or BS in Business Administration or Construction Management
  • 5-7 years depending on area of experience
  • FEMA ICS 100 & 200 certificates


Working Conditions:

  • Regular office conditions 50% with regular visits to the various field locations or incident sites 25% and stakeholder education and awareness sessions conducted daylight and evening hours 25%.

UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer.  As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a).  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

Nearest Major Market: Allentown

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