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Operations Support Manager


Wyomissing, PA, US

Company:  UGI Energy Services, LLC

UGI Energy Services supplies and markets natural gas, liquid fuels, and electricity to 40,000 customer locations across the Mid-Atlantic and Northeastern US.

We are a supplier, marketer, and midstream services provider – one backed by 135 years of natural gas experience, plus our own expanding energy infrastructure. Along with buying and selling energy commodities at the wholesale level, UGIES owns and operates key electric generation and midstream natural gas assets throughout Pennsylvania.

With headquarters and supply sources near the heart of the Marcellus Shale, UGIES is well positioned to meet the changing energy demands of commercial, industrial, institutional, and government customers for years to come.


We offer comprehensive benefits, some of which are:

  • Paid Vacation time starts with 3 weeks off
  • 8 Paid Holidays
  • Sick time
  • Short term & Long term disability
  • Medical plan options from Aetna and Blue Cross
  • Vision coverage from Vision Benefits of America
  • Dental coverage from United Concordia
  • Extended Maternity Leave - 8 weeks pay at 100% with the option of 2 more weeks paid at 100% or 4 weeks paid at 50%
  • Paternity Leave - 2 weeks pay at 100% or 4 weeks pay at 50%
  • Company provided 401K match of 100% of the employee's 6% contribution
  • Tuition Reimbursement of 80% of tuition costs capped at $6,300 per year
  • Pet Plan Insurance

Overview:  The Operations Support Manager (OSM) performs numerous duties to help ensure the UGIES field operations run efficiently and safely.  Specifically, the OSM is responsible for the company’s maintenance management program, fleet operations, inventory management efforts, solar plant operations, budget development and tracking, and various other initiatives.


Duties and Responsibilities:

  • Leads a small team of coordinator(s) and analyst(s) and provides them with daily instruction, development and oversight
  • Manages the company’s maintenance management system and coordinates development, implementation, administration and training related to the company’s maintenance software and maintenance program
  • Manages the company fleet program by purchasing and retiring vehicles as required; tracks maintenance and mileage of the fleet; selects appropriate vehicle types, options and accessories; administers the company’s DOT fleet program
  • Manages the company’s solar power generation plants, ensuring that all equipment and grounds maintenance activities are performed in a timely and efficient manner; coordinates with affected customers, landowners, contractors and municipalities as required; creates and adheres to an annual O&M budget for these facilities
  • Assists in the development of the company’s annual operations and capital budgets
  • Coordinates with the company’s finance, accounting and IT departments to track operations and capital budgets and present them in usable formats to operations personnel in the field
  • Works collaboratively with third party consultants to implement various process improvement initiatives and coordinates with field employees for the purposes of development and training
  • Supports the Director of Operations with various other initiatives to make the operations group function more efficiently


Knowledge, Skills and Abilities:

  • Comprehensive knowledge of maintenance management systems and processes
  • Working knowledge of relevant regulations of the PAPUC, PHMSA, PADEP, EPA, OSHA, PA L&I, etc.
  • Excellent communication skills and ability to coordinate with various groups in multiple departments
  • Excellent interpersonal and written communication skills
  • Strong PC skills (proficient with Microsoft Word, Excel, Access, SharePoint, PowerPoint, etc.)


Education and Experience Required:

  • Bachelor’s degree required and post-graduate education a plus
  • At least 5 years of experience in developing and tracking operational budgets preferred
  • At least 5 years of experience in maintenance management systems preferred
  • At least 5 years of relevant work experience in the energy industry highly preferred
  • Knowledge of the natural gas midstream business, natural gas compression facilities, natural gas underground storage facilities, propane facilities, liquefied natural gas facilities and/or electric generation facilities highly preferred

UGI Energy Services, is an Equal Opportunity and Affirmative Action Employer.  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

Nearest Major Market: Reading PA

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