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Infrastructure Analyst

Location: 

Wyomissing, PA, US

Company:  UGI Energy Services, LLC

UGI Energy Services supplies and markets natural gas, liquid fuels, and electricity to 40,000 customer locations across the Mid-Atlantic and Northeastern US.

We are a supplier, marketer, and midstream services provider – one backed by 135 years of natural gas experience, plus our own expanding energy infrastructure. Along with buying and selling energy commodities at the wholesale level, UGIES owns and operates key electric generation and midstream natural gas assets throughout Pennsylvania.

With headquarters and supply sources near the heart of the Marcellus Shale, UGIES is well positioned to meet the changing energy demands of commercial, industrial, institutional, and government customers for years to come.

 

We offer comprehensive benefits, some of which are:

  • Paid Vacation time starts with 3 weeks off
  • 8 Paid Holidays
  • Sick time
  • Short term & Long term disability
  • Medical plan options from Aetna and Blue Cross
  • Vision coverage from Vision Benefits of America
  • Dental coverage from United Concordia
  • Extended Maternity Leave - 8 weeks pay at 100% with the option of 2 more weeks paid at 100% or 4 weeks paid at 50%
  • Paternity Leave - 2 weeks pay at 100% or 4 weeks pay at 50%
  • Company provided 401K match of 100% of the employee's 5% contribution
  • Tuition Reimbursement of 80% of tuition costs capped at $6,300 per year
  • Pet Plan Insurance

OVERVIEW:  As part of the IT Infrastructure Team, manage delivery of services and technologies in support of business and plant operations in accordance with industry best practices and in compliance with applicable regulations and corporate policies.

 

DUTIES AND RESPONSIBLITIES:

  • Maintain strong communication across business users, other technical teams and management team.
  • Responsible for recommending, creating and implementing policies/standards/processes/procedures, compliance/operational reporting, tracking and server configuration management.
  • Identify hardware and software technical problems, storage and/or related system malfunctions, as well as upgrade and deploy SANs, NAS, backups and related servers and services.
  • Maintain and support LAN, WAN, VPN, wireless, firewall, server, virtualization, desktop, telephony, and other required technologies in support of both business and plant operations.
  • Responsible for recommending, creating and implementing policies/standards/processes/ procedures, compliance/operational reporting, tracking and server configuration management.
  • Additional duties as assigned.

 

KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge in areas of network infrastructure operations including planning and maintaining operating systems, SAN storage, disaster recovery, high availability, enterprise security, and data communications. Knowledge of SCADA or PCS is a plus.
  • Experience with all Windows and Office 365 platforms, as well as Linux.
  • Ability to understand the complex, inter-linked server environment and propose solutions that incorporate multiple, related variables. Ability to follow a detailed project plan.
  • Prior experience with maintenance, service delivery, production support, information security, risk, audit and asset documentation.
  • MUST have capable knowledge in the following areas: Active Directory Services, ADS Policy Management, Windows Server, networking, data center management, Citrix, and VMWare.
  • Must possess excellent verbal and written communication skills, as well as have strong analytical skills.
  • Ability to provide level 2/3 Tech Support and leverage vendors in support of remote users and travel to local and remote locations as requested.

 

EDUCATION AND EXPERIENCE:

  • B.S. in Computer Science and/or Information Systems.
  • At least 8 years of relevant experience.
  • Experience in management of Windows and Linux platforms is preferred.

UGI Energy Services, is an Equal Opportunity and Affirmative Action Employer.  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.


Nearest Major Market: Reading PA

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