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CRR_Flex 40/20

Location: 

Morgantown, WV, US

Company:  AmeriGas Propane, Inc.

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 2 million residential, commercial, industrial and motor fuel propane customers.  Together, our 8,500 dedicated professionals will deliver 1.5 billion gallons of propane from 1,400 distribution points across the United States.

Are you looking for an exciting temporary position? During our peak business months of October through March, AmeriGas and the family of propane companies, employs additional Customer Relations Representatives on a temporary basis to help us meet the needs of our customers.

 

At AmeriGas, our employees are the keys to our success and we are proud to offer these benefits to our FLEX WORKFORCE, in addition to excellent starting pay:

 

5 to 6 month assignments

40 hour OT eligible schedule

YEAR ROUND MEDICAL AND PRESCRIPTION BENEFITS 

Bonus plans available

401(k) company match

Paid holidays in active months

Paid training

Propane discount year round

 

Job Summary:

The Customer Relations Representative (CRR) acts as the first point of contact for all AmeriGas customers. The CRR is responsible for ensuring an extraordinary customer experience by building and maintaining relationships with customers and providing prompt and accurate service. The CRR will drive customer retention and growth through accurate posting of daily work, handling customer complaints and inquiries, a commitment to accuracy when reconciling accounts receivables, and strong organization skills when supporting delivery and service operations.

 

Knowledge, Skills and Abilities:

Advanced knowledge in Microsoft office and windows based applications

Ability to master SAP order to cash system

Must have strong organizational skills as well as be extremely detailed oriented

Must be able to work well in a team-oriented environment

Must be service-oriented and sales minded

Must have a professional telephone manner with the ability to maintain composure and remain pleasant under high-pressure situations

Must be resourceful and excel at problem resolution

 

Education and Experience Required:

High school diploma required

Two or more years in customer service industry strongly preferred

Sales experience preferred

Prior SAP experience is a plus

 

AmeriGas is a Drug Free Workplace.  Employment is contingent upon the completion and our evaluation of a drug-screening test and a criminal background check in accordance with company policies and applicable laws and regulations.  AmeriGas is an Equal Opportunity Employer.

 

AmeriGas is a Drug Free Workplace.  Candidates must be able to pass a pre-employment drug screen and a criminal background check.  AmeriGas is an Equal Opportunity Employer.


Nearest Major Market: Morgantown

Job Segment: Medical, Temporary, ERP, SAP, Healthcare, Contract, Technology, Customer Service