Manager - Capacity Planning

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Job Summary (Purpose):

The Capacity Planning Manager collaborates with several stakeholders in the business to understand current and future workforce needs to meet business demands.  The Capacity Planning Manager will be responsible for analyzing business trends and outputs and correlating this data into a tangible workforce model that addresses talent needs against business and customer priorities. 

Key Characteristics:

•    Ability to analyze and interpret data and share insights to leaders in the organization in a clear, effective, and meaningful fashion
•    Strong business acumen to understand organizational vision, strategy, and success measurements 
•    Able to partner and influence with multiple cross functional teams and interpret feedback effectively for improving processes
•    Demonstrated success in implementing effective models and action plans to meet business demands

Duties and Responsibilities:

•    Delivers advanced analysis, technology and tools to enhance organization’s capacity planning abilities 
•    Utilizes data to understand current and future business demands against talent availability and needs
•    Helps facilitate the daily sales and operations planning process while supporting efforts to provide longer term views of capacity needs to the organization
•    Partners with cross functional teams (finance, operations, sales, human resources) to interpret data and creates one approach for addressing workforce needs
•    Supports the annual budgeting process by leading the efforts around identifying annual resource needs
•    Provides insights and guidance on future focused planning needs and delivers detailed workforce planning tools and solutions that meet business and customer needs
•    Identifies gaps and opportunities between various work locations, positions, and departments to ensure business and customer needs are met
•    Leads and evolves capacity planning process to improve planning and forecasting efficiencies that support a more predictive response to business needs 

Knowledge, Skills and Abilities:

•    Ability to partner with senior leaders and influence decision making 
•    Deep understanding of business strategy and performance, and design solutions that impact business outcomes 
•    Embraces challenges and effectively problem solves
•    Capable of conducting complex analyses with multiple variables and managing capacity planning models
•    Clearly presents data in understandable formats and tailors communication to various audiences
•    Experienced in communicating model output to other functional teams including field leadership and human resources to ensure a collaborative approach in solving for capacity requirements
•    Skilled in evaluating alternative financial impacts of various model sensitivities and delivering confident recommendations to senior leadership
•    Excel expertise, Tableau, Qlik applications and/or other analytical tools would be preferred

Education and Experience Required:

•    Bachelor’s degree preferred or at least 7+ years of experience in roles of increasing responsibility leading strategic workforce planning 
•    Strong analytical skills and the ability to interpret data and present solutions in a clear and impactful manner
•    Able to build effective and strong partnerships cross functionally and lead teams on key actions 

Working conditions:

•    While performing the duties of this job, the employee is regularly exposed to hazardous or caustic chemicals and outside weather conditions.  The employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and flammable materials. The employee will be working in both office and external work environments.
 

AmeriGas is an Equal Opportunity and Affirmative Action Employer.  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.  Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.